Blog

Crude vs. Pump Pricing Revisited

I’ve written before about the direct correlation between crude price and the price at the pump. So with crude now down below $90 per barrel, why are we still paying an average of $3.67 per gallon? Well, one reason will be the lag time between crude price and pump price which is about a week […]

Arnie’s Good Choices, Tiger’s Bad Choices and a Hero at The Masters

My first trip to this iconic tournament was terrific! I thoroughly enjoyed the Wednesday practice round at the 2012 Masters in Augusta where the weather was beautiful (until 3:30 p.m.), walking the course for the first time was unbelievable, and the Augusta National business model was making the sounds of peak performance. If you’re not […]

Apple: World’s Best Value Creation Engine?

This chart produced by Bloomberg and posted by Business Insider is amazing! Can you believe it? Apple’s market cap is now bigger than the combined market caps of all publicly traded companies in Spain, Portugal and Greece combined. Is there any question about the superiority of their business model in creating value for customers, suppliers […]

Five Reasons to Attend Chick-fil-A Leadercast-Madison

When it comes to better business results, what’s one of the most -if not the most- important determinants? Well, those of you who know me well might be surprised by my answer. After all, I’m a strategy guy. It’s how I’m wired. Or maybe you would expect me to say “business design” since after strategy, […]

Lady Garmin, The Furniture Industry & Leadership

We have one of those GPS units for our car that tells you every turn you need to make to get where you’re going.  We call the voice “Lady Garmin”.  And she works great until you get to a place where the roads have changed and the maps haven’t been updated.  Then you get totally […]

Press Release – January 26, 2012 – World-Renowned Leaders Simulcast to Madison

MADISON, WI—Community business leaders can access the knowledge and experience of world‐renowned leaders by attending Chick‐fil‐A Leadercast at American Family headquarters in Madison on May 4, 2012. Chick-­fil‐A Leadercast is a one day leader development event broadcast LIVE from Atlanta, Ga. to hundreds of sites throughout the nation, including Madison. The event is expected to […]

One More Strategy for a Merry Christmas & Happy New Year

In my letter this time last year I shared three strategies for a better, more meaningful Christmas: Find the Deeper Meaning(s) of Christmas (Check out this Charlie Brown clip). Stress Less About Presents, Give More Presence (For example, making Christmas cookies together). Expand the Reach of Christmas (Make a loan through Kiva, support a child […]

USA Today photo.

Lady Gaga, Business Models & Disruptive Innovation

I wrote about Lady Gaga and her business model some time ago. Her disruptive business model accomplished in 18 months what it took Madonna a decade to do.  Today I read an article that said she and her creative director, Laurieann Gibson, had parted ways. Is Gaga following the same path as most maturing business […]

The Insufficiency of Continuous Improvement & Most Innovation

What do product line extensions, in-store merchandising, and coupons have in common with supply chain continuous improvement programs like Lean and Six Sigma?  They’re necessary but insufficient. Driving Forces Three macro trends are having a profound impact on the competitive landscape for every business. Macroeconomics– The trends in the aggregate economy of the U.S. and […]

New Thinking, Outstanding Execution and the Awesome Power of Influence

We used to understand there were two kinds of reasoning: deductive and inductive. Then we heard about a new type of reasoning: abductive – the ability to take incomplete information and proceed to the likeliest possible explanation (Einstein’s work, for example, was not only deductive and inductive but also abductive: creative conclusions about time and […]

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